As we begin a new year, it’s tempting to focus on all the things we didn’t accomplish instead of considering the things we did accomplish in the previous year. We are always moving forward but it feels like the days and years speed by much faster than we do. Sometimes I feel like the world needs to stop and let me catch up.
Our customers often express appreciation for our well organized and user friendly website. It is tempting to put on every idea I have and everything I know how to do but our full time web master keeps me organized and disciplined. We would be lost without her.
Last year we made big strides in our custom Styrofoam shapes, letters, and numbers, thanks to Mark, who took the initiative to learn CAD, how to use our new CNC cutter, and organized everything for the rest of us. It has enabled us to produce a quality product and opened up limitless possibilities. This year we plan to expand our custom shapes, adding a second CNC Styrofoam cutter.
Last month we changed our quantity discounts to make it easier to order. In the past, the discounts were only offered when purchased in packages, now you receive the discount once you purchase a certain amount.
We’ve been trying to find an easier way for our customers to make poufs. When I was an event decorator I used a stem machine but since most people don’t have one of those sitting around we used wood picks in all our kits. This summer, as I was preparing for a tradeshow I discovered a faster and easier method. One of my goals for the next few months is to change the directions in our 450+ kits to the new method. If you choose a variety of kits for your event they might have different methods for making your poufs but either way will work so you can choose to use the one you like best.
As I change and add new kits this coming year we will begin offering a quantity discount when ordering a certain amount of each kit. We will continue to look for ways to give you a good value for your money.
Today is a National Holiday and we are officially closed because UPS isn’t picking up today…..but that isn’t going to keep me from going to the warehouse and taking advantage of this rare opportunity when the world slows down and I can catch up.
I am excited and eager to begin this New Year. Happy New Year!
