15 employees to 5 employees

The past five months have been filled with challenges and changes. We thought we could ride out the economic downturn but after months of sales being down we knew we were overstaffed and had to make hard decisions. After many sleepless nights and taking everything into consideration we decided to lay off everyone in our warehouse. I needed to be forced out of my comfort zone and back into day to day operations. It had been a couple years or more since I'd packed a box, now I am primary packer. I had rarely taken orders and now I answer the majority of incoming calls. Everything sits in my office as I left it when I went from my office to the warehouse July 29th. Once the decision was made I treated it as a challenge and tackled it with determination. Talking to you, our customers has given me better insight into your needs. There's a difference between looking at an order on a computer screen and actually seeing all the products together as you pack it. As hard as the decision was to lay off undeserving employees, I know it was the right decision and has been rewarding in many other ways. I know there will be a day when I will need to go back to overseeing and moving the business forward. For now, I am committed to giving you great customer service and helping you have an "awesome event."